Official baje999 Documents

Privacy Policy baje999 — Our Commitment to Protecting Your Data

Baje999 takes every member's privacy seriously. This document clearly outlines what personal data we collect, how it is used, who it may be shared with and what rights you have as a baje999 member in Malaysia regarding your personal data.

Updated 1 January 2026
Language Malay (ms-MY)
Encryption 256-bit SSL
Latest version: 1 January 2026

All baje999 members' personal data is protected with the highest-grade encryption technology and managed in accordance with strict international privacy standards for your security.

Baje999's Six Core Privacy Protection Principles

The core principles that guide how baje999 manages and protects each member's personal data.

High-Grade Data Encryption

All personal data and financial transactions at baje999 are protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide to safeguard sensitive information.

256-bit SSL
No Sale of Data to Third Parties

Baje999 never sells, rents or shares members' personal data with third parties for marketing purposes without your explicit prior consent.

Data Not Sold
Right to Access and Correct Data

As a baje999 member, you have the right to access, review, correct, and in certain circumstances request the deletion of your personal data at any time through your account.

Full Member Rights
Secure Data Storage

Baje999 members' personal data is stored on servers protected by strict physical and digital access controls — only authorised personnel have access to this data.

Secure Servers
Data Breach Notification

In the event of any data security breach that may affect your information, baje999 is committed to notifying impacted members within the timeframe set out by our internal procedures.

Full Transparency
Full Cookie Control

Baje999 uses cookies to enhance your experience on the platform. You have full control to manage your cookie preferences through your browser settings — except for cookies that are essential to the platform's core functionality.

Cookie Preferences

Baje999 Full Privacy Policy

1 January 2026

Important: This Privacy Policy explains how baje999 collects, uses, discloses and protects your personal information. By registering for or using the baje999 platform, you agree to the practices described in this document.

1. Introduction and Scope of Policy

Baje999 ("we", "the platform", "the Company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy applies to all registered members and visitors of the baje999 platform in Malaysia, covering the website, mobile app, and all related services offered by baje999.

This document clearly and transparently explains how we handle your personal data — from collection and storage to use and deletion. We believe that transparency in data handling is a core part of the trust we have built with Malaysia's player community since baje999 first launched.

This Privacy Policy may be updated from time to time. The "Updated" date at the top of this document will change whenever material updates are made. We encourage you to review this page periodically.

2. Information We Collect

Baje999 collects various types of personal information in the course of providing services to you. The following are the main categories of information we collect:

2.1 Information You Provide Directly

  • Registration information: Username, Malaysian phone number, email address and chosen password
  • Identity verification information: Full name, identification card number, date of birth and other information requested during the KYC verification process
  • Payment information: Malaysian bank account numbers and digital wallet details (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay) used for deposits and withdrawals
  • Communication information: Messages, enquiries and complaints you submit to the baje999 support team

2.2 Automatically Collected Information

  • Platform activity data: Betting history, markets browsed, games played and active time spent on the baje999 platform
  • Technical data: IP address, browser type, operating system, screen resolution and device information used to access the platform
  • Location data: General location information based on IP address for verification and compliance purposes
  • Cookie data: Session information, user preferences, and platform analytics data collected via cookies and similar tracking technologies
Data Type Purpose of Collection Retention Period
Registration Information Identity verification For the duration of the active account
Financial Transaction Data Payment processing 7 years (legal requirement)
Betting History Game history 5 years after the bet
Technical Data (IP, device) Platform security 90 days
Support Communication Logs Service quality 2 years
Analytics Cookie Data Platform improvement 13 months

3. How We Use Your Information

Baje999 uses the personal information collected for legitimate and necessary purposes in order to deliver quality services to members in Malaysia. The following are the primary purposes for which your data is used:

  • Account management: Creating, maintaining and managing your baje999 account, including the login process and identity verification
  • Transaction processing: Processes deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, with withdrawals to your Malaysian bank account or digital wallet
  • Provision of betting services: Delivering a personalised betting experience across all categories — Malaysia Super League and EPL football, badminton, MLBB esports, Live Casino, and more
  • VIP Rewards Programme: Managing VIP tiers, reward points and privileges associated with the baje999 VIP Rewards Programme
  • Customer support: Effectively resolving member enquiries, complaints and requests for assistance
  • Security and fraud prevention: Identifying and preventing fraudulent activity, money laundering and other harmful activities that could compromise the integrity of the platform
  • Legal compliance: Meeting applicable legal and regulatory obligations
  • Marketing (with consent): Sending information about promotions, exclusive offers and baje999 platform updates — only if you have consented to receive them
  • Platform improvements: Analysing usage patterns to continuously improve the performance, usability and functionality of the baje999 platform

4. Sharing Information with Third Parties

Baje999 does not sell or share members' personal data with third parties for their own marketing purposes. However, there are limited situations where baje999 may need to share your information with certain parties:

4.1 Payment Service Providers

To process your deposits and withdrawals, baje999 is required to share relevant transaction details with the applicable Malaysian payment service providers — including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and the FPX network. Only the information strictly necessary to complete each transaction is shared.

4.2 Platform Service Providers

Baje999 works with selected third-party service providers to carry out specific platform functions — including Live Casino software providers, IT infrastructure providers, and analytics services. All such providers are bound by strict confidentiality agreements and may only use shared data for the purposes specified in their contracts with baje999.

4.3 Authorities and Legal Requirements

Baje999 may be required to disclose members' personal information to authorities or regulatory bodies when mandated by law, court order or a lawful request from a competent enforcement agency. In such situations, baje999 will endeavour to notify the member concerned, provided this is not prohibited by law.

Note: baje999 does not share any member personal data with competitors, third-party marketing companies, or any entity that has no legitimate need for that information. Your privacy is our priority.

5. Data Security and Protection Measures

Baje999 continually invests in the latest security technologies and procedures to protect members' personal data from unauthorised access, unintentional disclosure, alteration or destruction.

The key security measures we have in place include:

  • 256-bit SSL Encryption: All communications between your browser or app and baje999's servers are encrypted using 256-bit TLS/SSL protocol
  • Multi-layered access controls: Sensitive data is accessible only to baje999 staff with specific authorisation, subject to strict verification processes
  • 24/7 security monitoring: An automated monitoring system operates around the clock to detect and respond to any suspicious activity in real time
  • Fund segregation: Member funds are held separately from baje999's operational accounts for added protection
  • Two-factor authentication (2FA): Available as an optional additional security layer for baje999 member accounts
  • Regular security audits: Security assessments and penetration testing are conducted periodically by independent experts to identify and address any vulnerabilities

6. Your Privacy Rights as a baje999 Member

As a baje999 member in Malaysia, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time, either through your baje999 account or by contacting our support team.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request prompt correction. Basic information can be updated directly through your account profile.

Right to Erasure

In certain circumstances and subject to our legal obligations, you may request the deletion of your personal data. Such requests will be reviewed in accordance with baje999's internal procedures.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. You may unsubscribe from marketing communications at any time through your account settings.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format for transfer to another service, subject to applicable technical limitations.

Right to Restrict Processing

In certain circumstances, you may request that baje999 restrict the processing of your personal data while any dispute or investigation is being resolved.

To exercise any of the rights above, contact the baje999 privacy team by email at support@baje999.biz, clearly stating your request. We will respond within 30 business days of receiving your request.

7. Cookies and Tracking Technologies

Baje999 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security and understand how members use our services. Cookies are small text files stored on your device when you visit the baje999 platform.

Types of Cookies Used

You can manage your cookie settings through your internet browser settings. However, disabling essential cookies may affect the functionality of the baje999 platform and could prevent you from accessing some of our services.

8. Children's Privacy

The baje999 platform is strictly for individuals aged 18 and above. baje999 does not knowingly collect any personal information from anyone under the age of 18. If we discover that we have collected information from a person under 18, we will take immediate steps to delete that information and close the associated account.

If you believe that a person under the age of 18 has registered an account on baje999, please contact us immediately at support@baje999.biz so we can take the appropriate action.

9. International Data Transfers

Baje999 member personal data is primarily stored and processed on servers located in the Asian region. In some cases, data may be processed by service providers based outside Malaysia — for example, cloud infrastructure providers or international gaming software vendors.

Baje999 ensures that any international data transfers are made only to parties with adequate data protection measures that meet standards comparable to Malaysia's data protection requirements. Appropriate data processing agreements have been signed with all third-party providers involved.

10. Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the way baje999 handles your personal data, please contact us via:

  • Email: support@baje999.biz (please mark the subject line: "Privacy Request")
  • Live chat: Available on the baje999 platform, operating 24/7
  • Frequently Asked Questions: Visit page FAQ for immediate answers on privacy and account security

The baje999 team is committed to responding to all privacy-related enquiries within 30 business days. For urgent security issues concerning your account, please use live chat for a faster response.

By using the baje999 platform, you confirm that you have read and understood this Privacy Policy. baje999 thanks you for the trust you place in us to handle your personal data responsibly.

Document Contents
baje999 Data Security

All data is protected with 256-bit SSL encryption. Your bank account and digital wallet details are never stored in baje999's systems.

Frequently Asked Questions About baje999 Privacy

Answers to the most frequently asked questions from members about privacy and data protection at baje999.

No — baje999 never sells, rents, or shares member personal data with other companies for their own marketing purposes. Your personal data is used solely for the purposes stated in this Privacy Policy — namely to manage your account, process financial transactions, provide customer support, and meet legal obligations. Any data sharing with third parties is limited to service providers that directly support baje999 in delivering services to you, and all such parties are bound by strict confidentiality agreements.

To request a copy of the personal data baje999 holds about you, contact our support team by email at support@baje999.biz with the subject line "Data Access Request". Please include your baje999 account username and registered phone number for identity verification. We will process your request and provide a copy of the data in an appropriate format within 30 business days of receiving a complete request. No fee is charged for the first data access request within any 12-month period.

After your baje999 account is closed, we retain certain data for specified periods in accordance with legal and regulatory requirements. Financial transaction data is kept for 7 years as required under financial regulations. Betting history is retained for 5 years. Customer support communication logs are kept for 2 years. Technical data such as IP logs is retained for 90 days. Once the applicable retention period expires, your data will be securely deleted or anonymised from baje999's systems.

baje999 does not store your full bank card or digital wallet details — such as full account numbers, passwords or PINs — in our systems. For deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay or FPX (Maybank2u, CIMB Clicks), all transactions are processed directly through a secure third-party payment gateway using PCI-DSS encryption protocols. baje999 only receives the transaction confirmation data needed to record your payment — not your full financial account details.

You can stop receiving promotional emails from baje999 at any time in one of two ways. First, click the "Unsubscribe" link found at the bottom of any promotional email we send. Second, log in to your baje999 account, go to your profile settings and select your communication preferences — disable the option to receive promotional emails. Changes will take effect within 48 hours. Please note that you will still receive important account-related emails such as transaction confirmations and security notifications, which cannot be disabled.

baje999 has a comprehensive incident response plan to address any data security breaches. Should an incident occur that may affect member personal data, the baje999 security team will take immediate action to contain the incident and assess its scope. Affected members will be notified via email or platform notification in a timely manner and advised on steps they should take to protect themselves. baje999 will also implement the necessary improvements to prevent similar incidents from recurring.
Privacy Paired with Responsible Gaming

Baje999 believes that protecting your personal data and promoting responsible gaming go hand in hand. Gaming control tools such as deposit limits, loss limits and self-exclusion are available to all members. Data related to these tools is handled with complete confidentiality. Learn more on the Responsible Gaming us.

Register with baje999 — A Platform That Respects Your Privacy

Your privacy is protected with 256-bit SSL encryption, a strict no-data-sale policy and full access rights to your own information. Register for free today and enjoy Malaysia's premier Sports Betting and Live Casino platform with complete peace of mind.

Touch 'n Go GrabPay DuitNow FPX Boost ShopeePay Maybank2u CIMB Clicks

Minimum deposit RM20 • Withdrawals in 10–30 minutes • Data protected by 256-bit SSL • 18+ only

Bahasa Melayu